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Terms and Conditions

General Terms

Welcome to Elora Perfumes! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, please do not use our website.

Elora Perfumes provides an online platform for purchasing perfumes, attars, and related products. By creating an account and placing an order, you confirm that the information you provide is accurate and complete. You must be at least 13 years old to use our services.

Account Registration

To place an order, you need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. Elora Perfumes reserves the right to terminate accounts found to be in violation of these Terms and Conditions or involved in fraudulent activities.

Orders and Payments

All orders are subject to availability. If a product is out of stock, we will notify you promptly. Prices are listed in BDT and are subject to change without notice. Payments must be made through the accepted payment methods provided at checkout. Elora Perfumes is not responsible for any delays caused by payment processing providers.

Shipping and Delivery

We deliver to the addresses provided by customers during the checkout process. Ensure the details are accurate to avoid delays or failed deliveries. Delivery times are estimates and may vary depending on your location. Elora Perfumes is not liable for delays caused by unforeseen circumstances, such as courier issues or natural disasters.

Return and Refund Policy

Returns and refunds are governed by our Return and Refund Policy. Refunds are only processed for damaged or defective items reported within 7 days of delivery with a valid reason. You can return the product if you are not satisfied with the product quality by providing the delivery charge only.

User Conduct

By using our website, you agree:

• Not to misuse the website or disrupt its operations.

• Not to engage in fraudulent activities or attempt unauthorized access.

• To comply with all applicable laws and regulations.

Intellectual Property

All content on Elora Perfumes, including logos, images, and text, is protected by intellectual property laws and is the exclusive property of Elora Perfumes or its licensors. You may not reproduce, distribute, or use our content without prior written consent.

Limitation of Liability

Elora Perfumes is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the product purchased.

Third-Party Links

Our website may include links to third-party websites. Elora Perfumes is not responsible for the content, policies, or practices of these third-party sites.

Modification of Terms

Elora Perfumes reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting. Continued use of the website signifies your acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes will be resolved under the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

Contact Us

If you have any questions or concerns about these Terms and Conditions, you can reach us at:

Email: eloraperfumesbd@gmail.com

Phone: +880 1875623238