Terms and Conditions

Welcome to Elora Perfumes! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, please do not use our website.

Elora Perfumes provides an online platform for purchasing perfumes, attars, and related products. By creating an account and placing an order, you confirm that the information you provide is accurate and complete. You must be at least 13 years old to use our services.

All orders are subject to availability. If a product is out of stock, we will notify you by phone or whatsapp. Prices are listed in BDT and are subject to change without notice.

We deliver to the addresses provided by customers during the checkout process. Ensure the details are accurate to avoid delays or failed deliveries. Delivery times are estimates and may vary depending on your location. Elora Perfumes is not liable for delays caused by unforeseen circumstances, such as courier issues or natural disasters.

Returns and refunds are governed by our Return and Refund Policy. Refunds are only processed for damaged or defective items reported within 2 days of delivery with a valid reason. You can return the product if you are not satisfied with the product quality by providing the delivery charge only in front of the delivery person.

By using our website, you agree:

• Not to misuse the website or disrupt its operations.

• Not to engage in fraudulent activities or attempt unauthorized access.

• To comply with all applicable laws and regulations.

• Not to use the website for any illegal or unauthorized purpose.

• Not to use the website for any purpose that is unlawful or prohibited by these terms and conditions.

All content on Elora Perfumes, including logos, images, and text, is protected by intellectual property laws and is the exclusive property of Elora Perfumes or its licensors. You may not reproduce, distribute, or use our content without prior written consent.

Elora Perfumes is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the product purchased.

Our website may include links to third-party websites. Elora Perfumes is not responsible for the content, policies, or practices of these third-party sites.

Elora Perfumes reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting. Continued use of the website signifies your acceptance of the updated terms.

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes will be resolved under the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

If you have any questions or concerns about these Terms and Conditions, you can reach us at:

Email: eloraperfumesbd@gmail.com

Phone: +88 01336880219

Whatsapp: +88 01336880219